NEWS & ANNOUNCEMENTS
10/11/2025
Holiday Delivery Update: Shop Early for Peace of Mind!
The festive season is soon arriving, and we're thrilled to help you find the perfect gifts! As we get closer to the holidays, please note that high demand may lead to longer order processing and delivery times.
To ensure your STYLEVANA orders arrive in time for Christmas, we recommend placing your order with in-stock items by our key date: 12 December. This helps your package avoid the busiest carrier peak season delays.
The Smartest Way to Shop: For the best deals and guaranteed timely delivery, plan your purchase around our big sales events like Black Friday, Cyber Monday, and the 12.12 Sale. You'll get amazing value and shop ahead of the rush!
Please Note:
- This guidance is for purchasing in-stock products only (i.e., Items with stock status: "Usually shipped within 24 hours")
- Deliveries to remote areas may take additional 1 to 2 days.
- While significantly better than peak season delays, all shipments can be subject to unforeseen carrier volatility, including, but not limited to, strikes, strict customs, adverse weather conditions affecting air traffic. STYLEVANA shall not be held responsible for any delivery delays caused by external unexpected factors.
We appreciate your understanding and can't wait to help you celebrate the season!
29/09/2025
Delivery and Customer Services Subject to Delay (Public Holidays)
Please be advised that due to the upcoming public holidays in Hong Kong, order dispatching and responses to customer inquiries may experience slight delays. The relevant days are as follows:
- 1st October (The National Day)
- 7th October (The day following the Chinese Mid-Autumn Festival)
- 29th October (Chung Yeung Festival)
For further details, please consult the FAQ page on our website. We appreciate your patience and understanding.
22/09/2025
Delivery and Customer Services Subject to Delay (Severe Weather Forecast)
Please be advised that due to the incoming severe weather forecast in Hong Kong for the middle of this week, order dispatching and responses to customer inquiries may experience slight delays.
For further details, please consult the FAQ page on our website. We appreciate your patience and understanding.
26/05/2025
Delivery services to the Australia subject to delay
Due to severe weather last week, there might be delay for shipment to Australia. We apologize for any inconvenience caused.
Please refer to the following couriers’ websites for any updates on the delivery services:
https://auspost.com.au/disruptions-and-updates/domestic-service-updates
